Deleting Work Items In PTARQ In Mass

Is this possible? To Delete work items in PTARQ in mass. 

I have a number of leave request work items that I need to remove/delete from Manager Inboxes in the portal. 
I have identified the work item's and am aware that I can remove these via SWWL in mass which is fine. In order to remove the reference to these leave requests from the UWL worklist in the portal also means that I need to remove these workflow instances/work items from PTARQ. However the issue I have is that the delete program RPTARQDBDEL does not allow me to enter in multiple work item numbers or even workflow instance's (which PTARQ seems to use).

My question is how can I go about deleting these items from PTARQ in mass ?

Solutions:

I have discovered that in order to set workflows to Completed you can also use PTARQ :

  • Click on ‘Display Documents’ button
  • Enter in the Personnel Number of the EE in the field and select ‘Up To Today’ as the period. Hit enter
  • Scroll down the list until you find the correct workflow row 
  • Double click on the workflow and then you will be taken to the Request Items screen
  • Click on the workflow button
  • In the Work Item Selection screen, click on the row and then hit the ‘Display Work Items’ button (Spectacles icon)
  • In the Nortel Leave Req/Chg/Del screen on the top menu choose Go To - > Technical Work Item Display
  • In the Display Work Item screen on the top menu choose Edit -> Change
  • Hit the ‘Execute’ button against the ‘Complete Manually’ option on the left hand side.
  • Hit ‘Yes’ button when the pop up box appears that asks you whether you want to Cancel Work Item.
  • Go back to the main screen Display Leave Requests (Database of Leave Requests) screen. 
  • Enter in the Personnel Number of the EE in the field and select ‘Up To Today’ as the period. Hit enter
  • Scroll down the list until you find the correct workflow row (validate based on instance #)
  • You will see the workflow status has changed to COMPLETED.

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